Store selling Manager, Polo Factory stores- North America, Riverhead FOC - 21585

Ralph Lauren Corporation is a leader in the design, marketing and distribution of premium lifestyle products in four categories: apparel, home, accessories and fragrances. For more than 50 years, Polo?s reputation and distinctive image have been consistently developed across an expanding number of products, brands and international markets.
Position Purpose and ScopeStore Selling Managers support the Assistant Manager and lead the
Associate and Supervisor teams in exceeding customer expectations and achieving
financial goals through talent development. They deliver the Ralph Lauren
Experience by creating connections, offering hospitality, providing
recommendations, exploring and listening. Store Selling Managers succeed
through living our service philosophy of being a driver, a brand ambassador,
inclusive, flexible and proactive. Their
role is essential for advising, developing others and improving performance.
Results are achieved through optimizing customer engagement, talent management
and increasing productivity, while delivering the highest level of integrity
standards.Key ResponsibilitiesThe Ralph Lauren ExperienceBe Inclusive: Welcome
customers like honored guests in your homeBe Flexible: Adapt
service approach and be accessible to every customerBe a Brand Ambassador: Demonstrate passion and knowledge of the productBe a Driver: Convert
shoppers into lifelong Ralph Lauren customersBe Proactive: Feel
empowered to make the experience perfectMaintaining Brand StandardsEnsures
maintenance of product presentation to brand standards at the baseline expectationResponsible
for pricing execution, signage and ensuring promotion & markdown complianceMaintains
quality service by establishing and enforcing organization brand standardsTalent ManagementAsks for
and applies feedback to improve performanceProvides
feedback, coaching and guidance to develop Sales AssociatesInstructs
staff on how to handle difficult and complicated transactionsTraining,
developing and leading Sales AssociatesPromotes
motivation and direction to meet sales goalsSupports
Associate orientationBusiness ObjectivesGreet,
assist and respond to customer inquiries and complaintsProduct
selling and service expert in the store to drive salesAnticipates
obstacles and takes action to get efforts back on trackEnsures
opening/ closing task completionHelps customers by providing product knowledge,
answering questions, obtaining merchandise requested, completing payment
transactions and preparing merchandise for delivery
Job RequirementsThe key to our
success is hiring PEOPLE who are: Passionate, Enthusiastic, Outgoing, Poised, Leaders, and Engaged.
o Two to
three year?s retail experience
o High
school graduate/equivalent; Bachelor?s/Associates degree preferred
o Ability
to communicate with customers and store personnel
Ability to maneuver around the sales floor, stock/dressing
room, cashwrap and office
Ability to operate the register
Ability to stand, move and walk for multiple hours
Lift up to 30 pounds and moderate climbing required
Ability to work a flexible schedule to meet the needs of the
business, which will require day/evening, weekend and may include overnight

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