Medical Marijuana Dispensary Receptionist

Job Description

We are the first and largest medical marijuana healthcare company to operate both dispensaries and cultivation centers across the United States. We consistently provide the highest quality medical products and have worked with many thousands of patients in over 100,000 interactions to-date. We partner with renowned academic and medical organizations to drive new research and have the nation’s leading body of clinical data through our patient registry.

We are seeking a highly motivated PATIENT INTAKE RECEPTIONIST with a passion for patient centric service excellence to join our Riverhead Dispensary.  The Receptionist is responsible for greeting patients, setting up the patient record in our system and for providing an exceptional patient experience.  Under general supervision, enters data from various source documents into computer system for storage, processing and data management purposes. Verifies the accuracy and veracity of the status of all qualifying patients and designated caregivers who come to our dispensary using proper identification and verification protocol.  The Receptionist maintain a visitor log limiting access to the dispensing facility. Answer inquiries independently in accordance with policy.

 Major Areas of Responsibility include:

  • The Receptionist must ensure that visitors are escorted, monitored and that authorized identification badges are issued in compliance with State law.

  • This position ensures all intake forms and other paperwork is properly completed and filed correctly, then enters all appropriate information into the POS.

  • The Receptionist confirms patient purchase limits prior to admission into the consultation area and informs the appropriate pharmacist of such limits.

  • This position manages patient flow into the consultation area ensuring no more than one patient is admitted per pharmacist on duty and completes other administrative tasks at the dispensary.

  • Ensure that transactions are complete, timely, and accurate and conform to internal policies and external regulations. 

Minimum Qualifications (Skills, Knowledge & Abilities):

  • Medical Office setting experience or equivalent combination of education and experience.

  • Demonstrated advanced-ability in word processing and spreadsheet software programs including Microsoft Office products, 

  • Proficient in data entry and 10-key.

  • Ability to deal with confidential information such as financial records and product inventory reports.

  • Ability to work independently and solve routine problems.

  • Ability to communicate effectively, both orally and in writing.

  • Ability to establish and maintain effective working relationships with those contacted in the course of work.

  • Ability to exercise sound judgment and make decisions in a manner consistent with confident leadership.

  • Ability to organize and prioritize work.

 Background Check:

 As a condition of employment, all employees are required to submit to a background check.  Employment decisions, in compliance with state law, were based on an employee’s background report at the time of hire.   In compliance with the New York State Medical Marijuana Program all employees of the Company  shall be subject to a fingerprinting process as part of a criminal history background check in compliance with the procedures established by Division of Criminal Justice Services.

 Must be at least 21 years of age. Available to work weekends and flexible work schedule.

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