Office Manager/Social Ministries Coordinator

Overview
The OM/SMC will be responsible for, but not limited to, interviewing clients seeking assistance and making referrals to other area agencies. Maintain client records including statistical information. It is expected that the OM/SMC will keep the front office and food pantries organized and stocked, as well as in compliance with local and TSA code standards. The OM/SMC should expect a schedule with varying hours based on scheduled events, understanding that evenings and weekends may be included.
Responsibilities
To promote the mission of The Salvation Army in all endeavors
Daily operations of Food Pantry and Soup Kitchen, including inventory of and ordering food from vendors
Assist in program areas including (but not limited to) Christmas seasonal assistance, summer camp recruitment and registration, community relations, and volunteer recruitment
Answer and direct phone calls appropriately; handle client inquiries
Oversight of program components, including building scheduling and security, fees, budget, property, etc.
Organization of client files; establish community resource booklet
Maintaining complete statistical reports of activities; enter into monthly reporting database
Arrange for pick-ups of donations
Qualifications
Fluency in English and Spanish strongly preferred
Bachelor's Degree in ministry-related field, or a minimum of 3-5 years of related experience preferred
Committed to the mission and ministry of The Salvation Army
Abide by policies, procedures and confidentiality requirements of The Salvation Army
Experience in office management
Excellent interpersonal skills
Strong time management, communication and organizational skills, including computer skills
Must be a detail oriented self-starter, who is capable of creative multi-tasking while adhering to deadlines
Possesses a valid driver's license, with a willingness and ability to drive 12-passenger vans
Successfully complete background check



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